Operations Manager at the Nigeria MadeHub (NMHub)
The Nigeria MadeHub (NMHub) is a subsidiary of Doak Integrated Resources Limited, we are a free online global market place for Nigerian made products. We help businesses showcase their products and services; also provide unique opportunities for buyers.
We are recruiting to fill the position below:
Job Title: Operations Manager
Your responsibilities as our eCommerce Operations Manager, will include but jot limited to:
Work with the stake holders to shape new operational processes and implementation of the New systems, for online platform and market places.
Support our day to day operations across checkout, embracing design, planning, control performance improvement and operation strategy.
Partner with key business stakeholders, development teams, and various supply chain partners to support and drive our operational plans.
Working closely with Customer Service to ensure customers enquiries regarding operations are met, orders and returns are delivered within set KPIs, ensuring a full investigation of any anomalies and suggesting solutions.
Provide weekly reports on agreed KPIs for operations, and market places, ensuring relevant information is relayed.
Work closely with the business development officer to ensure all targets are completed within agreed time frames.
The Ideal Candidate:
The ideal candidate will be familiar with eCommerce Operations with at least 2 years experience in the eCommerce industry
Meticulous attention to detail
Strong negotiation skills.
Exceptional organisational skills.
Awareness of internal and external customer needs.
Application Closing Date
17th February, 2019.
How to Apply
Interested and qualified candidates should send their CV to: [email protected]
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